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Our Culture

At Mad Hatter Auto Repair and Westgate High Tech, we believe culture isn’t just something you have—it’s something you build every day. And we’ve built one we’re proud of. So proud, in fact, that businesses across the country often ask us how we keep it at the heart of everything we do.

Here’s the secret: we hire people, not just resumes. Culture fit comes first, skills second. If you’re the right fit for our team, we’ll provide you with the training, tools, and support you need to succeed—and feel confident in your abilities.


Who Are We?

Locations
Annual Company-Sponsored Events
Employees
% of Employees Feel Highly Engaged
2017

New Ownership

After nearly 60 years as part of a nationwide franchise, the Omaha Mad Hatter Muffler & Brakes location entered a new chapter under local ownership

2019

Council Bluffs

A second Mad Hatter location in Council Bluffs, Iowa was added to the business, expanding our market reach.

2020 - 2021

Rebranding and Expansion of Services

Our repair services extended beyond mufflers and brakes and we officially changed our name from Mad Hatter Muffler & Brakes to Mad Hatter Auto Repair. Alongside the name change, we launched a focused marketing and branding campaign to let customers know we’re now a full-service auto repair shop—offering everything from diagnostics to complete vehicle care

December 2022

Executive Team Growth Initiated

Our plan to grow beyond two locations sparked the development of a sustainable, scalable corporate structure to support long-term success.

August 2023

Westgate High Tech Auto Care Purchased

We expanded by acquiring Westgate High Tech Auto Care. This strategic move not only grew our footprint, but also allowed us to create a specialized, luxury car repair shop and continue raising the bar for high-quality automotive care.

Are We Meant to Work Together?

Do you have what we need to elevate the customer experience in the automotive repair industry? 

Do you excel in a fast-paced and collaborative environment?

Do you want to be a part of something special and make a positive impact in your community?

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